Terms & Conditions

Overview

These Terms & Conditions govern your use of Vibrannu’s website and professional wedding photo editing services. By accessing our website, submitting files, or placing an order, you acknowledge that you have read, understood, and agreed to these terms. These conditions are intended to ensure a transparent, secure, and efficient working relationship between Vibrannu and every client.

Information or Project Details Collected

To successfully manage your editing projects, we may collect essential information including:

• Client name and contact details.
• Email address and business information.
• Wedding photographs, RAW files, or edited images submitted for processing.
• Editing instructions, reference samples, and project specifications.
• Communication records related to project discussions.
• Billing or payment-related information where applicable.

Clients are responsible for ensuring that all submitted information is accurate and complete.

How Information or Files Are Used

All files and information provided to Vibrannu are used exclusively for delivering the requested editing services. We use project data to:

• Complete wedding photo editing and post-production work.
• Maintain project quality and consistency.
• Communicate project progress and delivery updates.
• Process revisions approved within the agreed scope.
• Improve our workflow and customer experience.

We do not sell, rent, or misuse client files or personal information.

Client Responsibilities

To ensure smooth project execution, clients agree to:

• Submit only files they own or are authorized to use.
• Provide clear editing instructions before work begins.
• Upload complete and properly organized project files.
• Respond promptly to queries regarding project requirements.
• Review delivered work within the agreed timeframe.

Any delays caused by incomplete instructions or missing files may affect delivery schedules.

Project Approval and Revision Handling

Upon project completion, clients should review all delivered images carefully.

• Revision requests must be submitted within the agreed review period.
• Revisions are limited to the scope agreed before project commencement.
• Requests involving new editing requirements or additional work may be treated as a new project and quoted separately.
• Once final approval is provided, or the revision period expires, the project will be considered completed and accepted.

Digital Delivery or Communication Process

All communication, file sharing, and project delivery are conducted digitally through secure channels such as email or approved cloud storage platforms.

Clients are responsible for:

• Providing a valid email address and contact information.
• Downloading delivered files within the specified availability period.
• Maintaining backups of final delivered images after successful delivery.

Delivery timelines may vary depending on project complexity, workload, and client response times.

Contact Details for Questions

If you have any questions regarding these Terms & Conditions or our professional editing services, please contact us.

Vibrannu
Email: info@vibrannugmail.com
Website: https://vibrannu.com/