Shipping / Digital Delivery Policy

Overview

Vibrannu provides professional wedding photo editing and post-production services that are delivered entirely through digital channels. As we do not ship physical products, all completed projects, communication, and file transfers are handled electronically. This Shipping Policy explains how digital deliveries are managed, estimated delivery timelines, and client responsibilities throughout the project process.

Information or Project Details Collected

To process and deliver your project successfully, we may collect:

• Client name and contact information.
• Email address and business details.
• Wedding photographs, RAW files, or other digital assets.
• Editing instructions, style references, and project specifications.
• Order details and payment confirmation.
• Communication records related to the project.

This information helps us manage projects efficiently and ensure timely digital delivery.

How Information or Files Are Used

The files and information you provide are used solely for completing your requested editing services. Specifically, they are used to:

• Process and organize your project.
• Perform professional photo editing and post-production.
• Deliver completed files securely through digital platforms.
• Communicate project updates, revisions, and delivery notifications.
• Maintain project records when required for future reference.

Client files remain confidential and are handled with appropriate security measures.

Client Responsibilities

To ensure smooth digital delivery, clients are responsible for:

• Uploading complete and high-quality project files.
• Providing clear editing instructions before work begins.
• Sharing a valid email address or approved file-sharing destination.
• Monitoring communication and responding promptly to project-related queries.
• Downloading delivered files within the specified availability period.

Any delays caused by incomplete information or lack of communication may affect delivery timelines.

Project Approval and Revision Handling

Once the edited files are delivered, clients should review the project promptly.

• Revision requests should be submitted within the agreed review period.
• Revisions are handled according to the original project scope.
• Additional editing requests outside the agreed scope may require extra charges and revised delivery timelines.
• After final approval, the project is considered completed, and any further modifications may be treated as a new order.

Digital Delivery or Communication Process

Since Vibrannu offers digital services only, no physical shipping is involved.

Completed projects are delivered through secure digital methods, including:

• Email attachments (where file size permits).
• Cloud storage or file-sharing platforms.
• Secure download links approved by both parties.

Delivery timelines depend on project size, complexity, revision requirements, and the agreed turnaround time. Clients will be notified once their project is ready for download.

Contact Details for Questions

If you have any questions regarding digital delivery, project timelines, or this Shipping Policy, please contact us.

Vibrannu
Email: info@vibrannugmail.com
Website: https://vibrannu.com/