Privacy Policy
Overview
At Vibrannu, we value your trust and are committed to protecting your personal information, project files, and communication. This Privacy Policy explains how we collect, use, store, and protect the information shared with us while delivering professional wedding photo editing and post-production services. By using our website or submitting a project, you agree to the practices described in this policy.
Information or Project Details Collected
To deliver our editing services efficiently, we may collect the following information:
- Your name and contact details.
- Email address and business information.
- Wedding photographs, RAW files, or edited images submitted for processing.
- Editing preferences, style references, and project instructions.
- Communication records related to your project.
- Basic website usage information collected through cookies and analytics tools.
We only collect information that is necessary to complete your project and improve our services.
How Information or Files Are Used
The information and files you provide are used solely for professional service delivery. We use your data to:
- Process and manage your editing projects.
- Understand your editing preferences and quality expectations.
- Communicate project updates, delivery status, or support.
- Improve our workflow, customer experience, and service quality.
- Maintain secure project records for future revisions when applicable.
Your files are never sold or shared with unauthorized third parties for marketing purposes.
Client Responsibilities
Clients are responsible for ensuring that all files submitted belong to them or that they have the necessary rights and permissions to request editing services. Clients should:
- Provide accurate project instructions.
- Upload complete and high-quality files.
- Review delivered work within the agreed timeline.
- Inform us promptly if revisions are required.
Any missing instructions or incomplete project details may affect editing timelines and final results.
Project Approval and Revision Handling
Once the edited files are delivered, clients are encouraged to review the project carefully. If revisions are included within the agreed scope, they should be requested within the specified review period.
After final approval or completion of the revision period, the project will be considered accepted. Additional changes requested beyond the original scope may require a separate quotation or processing time.
Digital Delivery or Communication Process
All project communication and file transfers are handled through secure digital channels such as email, cloud storage, or other approved file-sharing platforms.
Project updates, revision requests, invoices, and completed files are delivered electronically. Clients are responsible for providing accurate contact details and monitoring their communication channels to ensure timely responses.
Contact Details for Questions
If you have any questions regarding this Privacy Policy, the handling of your personal information, or your editing projects, please contact our team.
Vibrannu
Email: info@vibrannugmail.com
Website: https://vibrannu.com/
